Digital Care Navigation

As more NHS services move online, providing a consistent, user friendly and accessible website for patients is vital.

With Practice365, your GP practice can have a beautiful NHS branded website with the tools to manage demand, improve patient outcomes and satisfaction.

  • Used by over 1500 practices
  • More than 23m patient visits every month
5 star rating
5 star rating
5 star rating
5 star rating
5 star rating
Rating on PracticeIndex

  • Drag & drop visual editor
  • Digital signposting
  • Dynamic forms and surveys
  • Clinical system coding*
  • Content sharing and broadcasting
  • NHS branding & design
  • Ai Content Assistant
  • Content library
  • Integrates with your digital services
  • Hosted in the UK
  • ISO 27001 certified
  • Data Security Protection Toolkit compliant
  • Unlimited updates, support & training
  • Analytics & reporting
  • Language translation
  • British Sign Language translation*
  • WCAG AAA accessibility rating
  • Works with NHS services and content in England, Scotland, Wales and Northern Ireland

Easy to manage GP websites that work for everyone.

Practice365 includes everything you need to take control of your digital demand – supported by a team of Primary Care specialists.

Drag & Drop Editor

Create a great, easy to use website for patients, quickly and visually.

Insert articles, photos and videos from our library in seconds, and simply drag and drop to upload your own content.

Update your site or add news in seconds with our intuitive website editor.

NHS Approved Design

Our templates are built using the NHS Frontend Framework (just like NHS.UK), with lots of opportunity for your practices own personality to shine through.

Patients can also access trusted health content from NHS.UK within your practices own site.

Ai Content Assistant

Our AI Writing Assistant can help you quickly generate a range of content.

Capable of producing content in plain, easy-to-understand language, making it accessible to a wide range of patients and ensuring they can easily find the information they need.

Unbeatable Support

Help is always on-hand with unlimited access to our support team.

Quick, fuss-free help when you need it by phone, email or live chat.

Read our five star reviews on PracticeIndex

Digital Signposting

We make sure your patients can find and use your digital services – without creating additional demand.

Easily signpost patients to Patient Access, SystmOnline, AirMid, NHS App, Engage Consult, PATCHS, DoctorLink, eConsult, EMIS Online Triage and more.

Accessibility & Translation

Your Practice365 site comes fully loaded with a range of tools to make sure all patients can access your digital services.

We meet all modern standards, including WCAG AAA.

Dynamic Forms and Surveys

Quickly create bespoke forms for patients to complete – responses are securely sent direct to the practice, and can be SNOMED coded straight to EMIS Web.*

Content Sharing and Broadcasting

Share content across multiple websites. Save time by sharing content within your PCN. Add updates, pages and news across all your websites with one click.

Payment Forms

Accept payments for letters, reports and other services online.

Content Library

Comprehensive library of patient facing content ready for you to use.


Automatically publish or hide content based on date or time of day.

Social Media

Updates to your website are automatically shared to your social profiles.

Email Newsletters

Allow patients to subscribe to automatically generated newsletters.

Image Library

Quickly find and upload high quality licensed images for any subject in a matter of seconds!

Search Engine Optimised (SEO)

We make sure your practice can be found on search engines easily.

Alexa, Siri and Google Assistant

Patients can find and listen to information about the practice on all voice devices.

Mobile Friendly

All the same features, and the same great design, on all devices.

Plus, Publish your own practice app to the Google Play Store and Apple App Store.


All Practice365 sites are secured with SSL certificates as standard.

Reporting & Analytics

Our privacy preserving analytics provides you with rich data about website usage – without tracking patients or falling foul of GDPR.

NHS Jobs Integration

Say goodbye to manually uploading job vacancies on multiple platforms.

Post once on NHS Jobs and automatically share the vacancy on your practice website.

Free Migrations

Kick start your new site with our free migration service.

Our specialists will migrate your data and advise on best practice to ensure a smooth transition, with no downtime.

Switching is easy.

When your practice is busy delivering care, the last thing you need is a website that’s slow, difficult to update, or confusing for patients. That’s why we work with practices across the UK to build websites that are easy to keep up to date and allow you to signpost patients to the right service.

If you’d like to explore how we can help you manage and control digital patient demand with our affordable, hassle-free and modern solution, get in touch with our team.


from £495

per year + VAT

  • Practice365 Platform
  • NHS Design & Build
  • Ongoing Support and Training
  • Practice365 App

Website + App

from £695

per year + VAT

  • Practice365 Platform
  • NHS Design and Build
  • Ongoing Support and Training
  • Practice365 App

Primary Care Networks & Federations

from £595

per year + VAT

  • Practice365 Platform
  • NHS Design & Build
  • Ongoing Support and Training
  • Practice365 App

Switching to Practice365 is

quick and hassle free.

1. Getting Started

We know Primary Care – That means we can skip expensive research and strategy sessions, and long content gathering exercises.

To kick off, we just need a few bits of information from the practice – Name, Practice Code, Current Website address, and the member of your team we should be talking to – that’s it. We’ll do the rest.

2. Build

Our team migrates the content from your website into our platform – We do this by hand to make sure your content looks perfect, and we’ll find and add any content that might be missing.

3. Review

We send you a link to your new review website – you and your team can access it, but patients won’t be able too. Look it over, and let us know what you think. We can make any changes at this point, or any time in the future.

4. Launch

Once you are ready to go live, just let us know. We liase with your current provider and manage the entire process for you.