What we do

Digital Consultations

Improve access and efficiency by communicating remotely with patients when a face to face appointment is unnecessary.

OneContact supports both inbound and outbound patient communication, with flexible configurability so you can scale the extent of your digital communication options over time.

  • DFOCVC assured
  • Hosted in the UK

  • Inbound Contact
    Integrated seamlessly with your GP practice website, econsultation forms enable effective & localised signposting.
  • Outbound Contact
    Quickly identify patients due for review, send remote review questions and review responses with our Smart Clinical views.
  • Quickly invite patients to a video or telephone consultation.
  • Fully integrated with GOV.UK Notify to enable outbound text messaging to Patients.
  • Flexible configurability so you can scale the extent of your digital options over time.

A partnership between clinical, software & telephony specialists

Primary Care IT are led by a team of clinicians who specialise in producing clinical content and tools to improve efficiencies across Primary Care.

iatro are a leading provider of software in Primary Care.

X-on are a market leading cloud telephony provider to the NHS. 

Outbound Contact

Conduct clinical reviews remotely with our wide range of clinical review templates for asthma, diabetes, hypertension, health checks and more. 

Patients are sent a text link to a form which captures relevant QOF data alongside additional clinical information.

Clinicians can hone down on the most important areas quickly and only bring patients in for the elements of care that are essential.

Inbound Contact

OneContact’s video and e-consultation capabilities are easily embedded into GP practice websites, with rich, dynamic and clinically validated templates that triage and signpost patients to the most appropriate treatment or services. 

Where a GP appointment is still necessary, the forms provide clinicians with a succinct overview of relevant clinical information in advance.

Find out how we can help manage and shape demand