What we do

IT Managed Services

Our team of friendly and experienced Health IT experts provide a range of IT software & hardware support services to suit your organisation’s needs.

Our managed services team provide a range of IT service support suitable for GP Practices, Primary Care Network, Federations, Care Homes and Hospices across a number of areas all tailored to your organisation.

IT Managed Services
  • Service desk support and network infrastructure
  • Engineering IT Support
  • Telephone, Chat and Onsite Support
  • Cyber Security
  • Hardware Procurement & Asset management
  • Software licensing
  • VoIP telephony
  • N3/HSCN Support
  • Disaster Recovery
  • EMIS Web and SystmOne Support and Training
  • Smartcard Provisioning
  • Remote Working
  • Wrap around support with other providers
  • Single Point of Contact
  • Systems Integration
  • Data Security and Protection Toolkit
  • Advice & Consultancy
WCF have been working with the iatro team since February 2021. We agreed an approach in the initial 3 months whereby iatro not only delivered our IT Support via a Service Desk model, but they spent the time to fully understand WCF operations and our needs going forward.

6 months on, iatro are providing IT Support fully across our hours of operation, applying system knowledge and expertise to provide solutions, and own and deliver our future IT Strategy. The team are approachable, knowledgeable and always aim to meet our ongoing demands and needs.
Stephen Cheetham
West Cambs Federation

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Contact us so we can get to know your organisation and see how we can help.

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