What should be on a GP surgery website?

With the rise of digital health, GP practices are facing increasing pressure to have a website, but with the extra hassle of managing and updating it, many practices are wondering if they have to have a practice website at all? The short answer is, yes, but not for the reasons you might think. While it’s…

In recent years, more and more NHS services have moved online. As such, providers such as GPs must have a well-designed website in place to meet patient expectations, streamline patient admin processes, and stay up to date with the modern world. However, as a healthcare provider, your expertise may not stretch into the world of…

In recent years, many GP practices have taken their services online. This proved to be crucial during the pandemic, allowing patients to gain access to healthcare support and assistance from the comfort of their own homes. There are many benefits associated with the digitisation of these services; from ease of access to lower administrative costs…

It is estimated that 1 in 5 people have a long-term impairment or disability in the UK. That is 20% of the population who may struggle with things that we take for granted in everyday life. Much of the discussion around accessibility is rightly focused on relieving disadvantages that people with a long-term impairment or…

This week we invited friend and award winning Primary Care Comms Expert Kara Skehan, from Primary Care Comms Clinic to sprinkle some insight over patient communications. You have a choice of two pills for your patient communications – one red, one blue. The red pill is a potent mix of polished website design and regular social media…

On 23rd September 2022, the NHS issued their latest guidance on what makes a great website for GP’s. It was entitled ‘Creating a highly usable and accessible GP website for patients’ and makes interesting reading for anyone involved. And the wording used in the title is a big steer on what it is they’re looking at when it…