Critical IT Disaster Recovery Steps to Reduce Dangerous Downtime in Healthcare

Critical IT Disaster Recovery Steps to Reduce Dangerous Downtime in Healthcare

In the rapidly advancing landscape of healthcare, where technology plays a pivotal role in patient care, diagnosis, and record management, the importance of maintaining a robust IT disaster recovery plan cannot be overstated. Healthcare institutions heavily rely on their digital infrastructure to ensure seamless operations and patient safety.  The potential consequences of IT downtime in…

Top Phishing Scams Used to Attack Healthcare Organisations

Top Phishing Scams Used to Attack Healthcare Organisations

In today’s digital age, healthcare organisations face numerous cybersecurity threats, with phishing scams being one of the most prevalent and concerning. Phishing is a malicious technique cybercriminals use to deceive individuals into revealing sensitive information, such as passwords, financial details, or personal data.  The healthcare industry, with its vast amount of valuable patient information, has…

Patient-Friendly Design: Why Popups Shouldn’t Make an Appearance on Your NHS GP Practice Website

Patient-Friendly Design: Why Popups Shouldn’t Make an Appearance on Your NHS GP Practice Website

When it comes to designing an exceptional NHS GP practice website, prioritising patient experience is paramount. While popups may seem like a popular marketing tool, they can often hinder a smooth and seamless browsing experience for your patients. In this blog post, we’ll delve into the reasons why using popups on your GP practice website…

The Importance of Managed Services in Empowering Healthcare Organisations

The Importance of Managed Services in Empowering Healthcare Organisations

In today’s rapidly evolving digital landscape, it has become increasingly challenging for healthcare organisations to maintain a reliable and secure IT infrastructure. With the growing demands of patient care, the need for innovative healthcare solutions has never been more critical.  The healthcare industry faces challenges such as compliance, security, and patient data privacy. They require…

Taming your Digital Demand: Navigating the Surge of Online Demand in Your NHS GP Practice

Taming your Digital Demand: Navigating the Surge of Online Demand in Your NHS GP Practice

As more patients turn to the internet for information and services, NHS GP Practices are faced with the challenge of managing this surge in digital demand. The good news is that with the right tools and strategies, you can create a seamless and efficient online experience for your patients. In this blog post, we’ll explore…

How Often Should I Update My Practice Website?

How Often Should I Update My Practice Website?

Regular updates to your practice website not only ensures that your patients have access to the most recent information but also contribute to better user experience and search engine visibility. In this article, we’ll delve into the optimal update frequency for various aspects of your NHS GP Practice website, helping you maintain a well-rounded, reliable…

How to Track and Analyse Your GP Practice’s Online Performance

How to Track and Analyse Your GP Practice’s Online Performance

As a healthcare provider, it is important to have a strong online presence in order to attract patients and stay connected with your existing ones. One way to ensure that your NHS GP practice’s website is performing well is by tracking and analysing key metrics. Google Analytics & GDPR Many providers use Google Analytics –…

Why your GP practice website needs personality (and how to show it)

Why your GP practice website needs personality (and how to show it)

Whether you’re a small rural surgery in North Yorkshire or a fast-paced inner city practice in Birmingham, you all want to show compassion and empower your patients to self care. But you’ve all got your own way of doing things, caring for patients and working together as a team. That should be celebrated.

Why should my practice website be mobile optimised?

Why should my practice website be mobile optimised?

In recent years, many GP practices have taken their services online. This proved to be crucial during the pandemic, allowing patients to gain access to healthcare support and assistance from the comfort of their own homes. There are many benefits associated with the digitisation of these services; from ease of access to lower administrative costs…

Cybersecurity And Five Other Challenges Facing Healthcare

Cybersecurity And Five Other Challenges Facing Healthcare

The healthcare industry is in a period of change. These exciting times are seeing a mass adoption of technology and a changing environment for patients. As well as being exciting, change also brings challenges. When we can’t predict what might happen in a few years then we can’t always prepare for it. But laying the…

How To Get Your Patients From Your Phone To Your Website

How To Get Your Patients From Your Phone To Your Website

It’s one thing having a great website. It is something else altogether to get patients to use it. Although this issue isn’t exclusively a problem that the healthcare industry faces, the problem is felt acutely by GP’s who spending time and effort building a site only to see a low take-up. It’s natural. When people…

What The New NHS Guidance On GP Websites Means To You

What The New NHS Guidance On GP Websites Means To You

On 23rd September 2022, the NHS issued their latest guidance on what makes a great website for GP’s. It was entitled ‘Creating a highly usable and accessible GP website for patients’ and makes interesting reading for anyone involved. And the wording used in the title is a big steer on what it is they’re looking at when it…

The magic pill for patient communications in your GP practice

The magic pill for patient communications in your GP practice

This week we invited friend and award winning Primary Care Comms Expert Kara Skehan, from Primary Care Comms Clinic to sprinkle some insight over patient communications. You have a choice of two pills for your patient communications – one red, one blue. The red pill is a potent mix of polished website design and regular social media…